Apex Legends’ Developer Apologizes for Exchange of Insults with Community Members – IGN


A war of words broke out between Respawn Entertainment and some Apex Legends players in the game’s subreddit over the weekend, following a decision to rollback some controversial microtransactions in Apex Legends’ Iron Crown event. Now, Respawn CEO Vince Zampella is apologizing to any fans who may have been offended during the exchange.“Some of our folks crossed a line with their comments, and that’s now how we want Respawn to be represented,” Zampella wrote in a statement published on his personal Twitter account. “I apologize to any of our fans that were offended.”

Last Friday, Respawn announced that it will be changing how players can acquire legendary skins from the ongoing Iron Crown event in Apex Legends. Fans were displeased with how the legendary skins seemed to only be obtainable by purchasing randomized loot boxes and Respawn agreed.

The announcement to change the Apex Legends Iron Crown rewards system was made on the r/ApexLegends subreddit, and developers and community managers from Respawn were on the subreddit to answer questions from players.

Things started going out of hand when developers began responding to hateful messages and comments with some choice words of their own. “I’ve been in the industry long enough to remember when players weren’t complete asshats to developers, and it was pretty neat. I forged a bunch of long-lasting relationships back then,” Apex Legends project lead Drew McCoy wrote in response to a vitriolic comment.

Some in the Apex Legends community were angered by the developers’ response and subsequently the subreddit started getting threads from customers who said they’d be leaving Apex Legends for good as a result of the weekend’s exchange. “Ass-hat” also became something of a meme in the community.

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While there were others in the community who sympathized with the Respawn developers’ position, and admits others in the community may have gone too far, it was still a high-tension situation in the Apex Legends community.

Zampella’s full statement can be read below:

“On Friday, we gave Apex fans an update on how we were changing the Iron Crown event. Some of the team then joined a discussion with our community on Reddit, and things got to a pretty bad place. Some of our folks crossed a line with their comments, and that’s not how we want Respawn o be represented.

I apologize to any of our fans that were offended. I will always stand behind the team here at Respawn and support them on speaking out against some of the toxic and nasty comments being directed at them, including everything from death threats to comments aimed at their family and loved ones. But we shouldn’t contribute to it when we do comment, and add to the very thing we want to prevent.

We need to lead by example. Last week we didn’t do that, and going forward we will be better. Having an open, healthy relationship with our community is incredibly important to all of us at Respawn.”

This isn’t the first time an online verbal confrontation between a developer and a game’s community led to consequences. In 2018, Guild Wars 2 developers, ArenaNet, fired two developers who engaged in a combative Twitter exchange with a Guild Wars 2 YouTuber.

We contacted EA for further clarification on Zampella’s statement, including whether any actions were taken against the developers involved in the online interactions this weekend.

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Matt Kim is a reporter for IGN. You can reach him on Twitter.





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